Lê Quốc Khôi

CEO & Business Builder · Former COO and CTO · Founding, scale-up and AI-era transformation

Executive Summary

Business leader who has served as founder and CEO, COO and CTO in travel, B2B software and digital transformation. Takes companies to their next stage: from founder-led to professionally managed, from manual work to digital operations, and from traditional teams to teams that work with AI. Builds culture first, then a data-driven management system (BSC, OKR, KPI, 4DX). Founder and CEO of Ferry VN; as COO of Mekong Smile Tour, doubled revenue in two years and raised gross margin from under 10% to about 12%.

Selected Achievements

Core Competencies

  • Company building, 0 → 1
  • Culture and management systems
  • Restructuring and change
  • Fundraising and partnerships
  • Digital transformation
  • Organisation and process design
  • Brand, marketing and CX
  • ESG and sustainability
  • AI strategy, AI-native operations
  • Platform and product strategy
  • Automation (Lark, n8n)
  • Information security

Professional Experience

Ferry VN JSCCan Tho, Vietnam
Founder & Chief Executive OfficerAug 2025 – Present

Founder, CEO and majority shareholder. End-to-end ferry platform for operators, agencies, travellers and OTAs, spun out of Mekong Smile Tour in 2025; offices in Can Tho, Ho Chi Minh City, Da Nang and Hanoi.

  • Raised the funding, set up the company and negotiated directly with 15+ ferry operators and 9 OTAs, including Trip.com, GetYourGuide, Klook and 12Go.
  • Grew the network to 150+ agencies and 13,000+ users nationwide in the first year.
  • Led product design and architecture: FOM for operators, a B2B Dashboard for agencies, web, app and mini apps for travellers, and an API, SDK and MCP server for partners.
  • Reorganised the company around AI agents from late 2025: team 14 → 6, engineering 8 → 1, new systems in 1 month instead of 6.
Mekong Smile Tour (Nụ Cười Mê Kông Travel JSC)Can Tho, Vietnam
Chief Operating OfficerNov 2023 – Aug 2026

Mekong Delta tour operator, 30–50 staff. Reported to the CEO, with a mandate to professionalise and digitise the company across every function. Remain a shareholder.

  • Doubled revenue in two years, raised gross margin from under 10% to about 12% and grew customers from 6,000, built over the first six years, to 22,000.
  • Rebuilt the structure, roles, regulations and processes, and gave each manager their own area to run.
  • Reset the vision, values and strategy with the team and aligned every department on OKRs.
  • Rebuilt the brand and the marketing, sales and customer-experience work around it; TripAdvisor Travellers' Choice and VITM Awards recognition in 2025.
  • Moved the business onto digital systems and automated about 60% of routine work; ready for 150 staff.
  • Led the ESG programme and the Travelife audit.
Chief Technology OfficerFeb 2023 – Oct 2023

Brought in to digitise the company; also led marketing. Promoted to COO after nine months.

  • Decided what to buy and what to build, built a team of 5 and digitised sales, operations, customers and payments.
  • Connected sales, operations and accounting in one flow: tour settlement in 2 days, requests handled twice as fast.
  • Moved sales online; digital channels grew to more than 80% of revenue.
KDIGI Technology Investment Co., Ltd.Can Tho, Vietnam
FounderMay 2022 – Present

Digital-transformation consulting firm for Vietnamese SMEs: 20+ staff, 500+ clients, 100+ products delivered.

  • Built the consulting, custom software, ERP and CRM, cloud, security and digital-workplace practices.
  • Lark Partner since 2023: about 20 deployments, the largest for 900 employees; n8n.vn automation practice with about 300 clients.
  • Took the firm into its own SaaS, built with AI agents: Mã Số Thuế Pro, Tuân Thủ Pro, Hoá Đơn Pro and 1Go.
  • Runs the firm on OKRs, the same management system used at Mekong Smile Tour.

Education

University of Greenwich (Greenwich Vietnam)Can Tho, Vietnam
Master of Business Administration (MBA)Jan 2026 – Expected Jun 2027
  • Highest scholarship of Intake 2, Can Tho campus; Best Student, Spring 2026.
FPT UniversityCan Tho, Vietnam
Bachelor of Information Assurance2017 – 2021
  • 70% scholarship for the full programme; President, FEM Group (Media & Events Club), 2017–2018.
  • Led InProject, the highest-scoring graduation project of its term. The team of 6 built a blockchain project-management app in 4 months; covered by VnExpress.

Leadership & Community

Lark Community Vietnam, Moderator, 2023 – Present.

FPT University Can Tho, Visiting lecturer and mentor, EXE Startup Project course, Oct 2023 – Present. Mentors and grades student startup teams.

Guest speaker, FPT University Can Tho, Greenwich Vietnam (Can Tho), Cà Mau Innovation.

Certifications & Languages

Certification: Project Management Professional (PMP), PMI, Feb 2025.

Languages: Vietnamese (native), English (VSTEP B2).